Privacy notice
In compliance with the Federal Law on the Protection of Personal Data Held by Private Parties and its Regulations, ON RETAIL, S.A. DE C.V. (hereinafter, “TripQuency”), with address at calle Real de las Lomas, exterior number 28, colonia Vista Real, Z.C. 76905, municipality of Corregidora, Querétaro, Mexico, is responsible for collecting your personal data, for the use made of it and for its protection.
Personal data we collect
At TripQuency we collect the following personal data from our customers, suppliers and users:
- Full name
- Address
- Email address
- Phone number
- Official identification number
- Payment details (if you purchase our products or services)
All the personal data we collect will be treated confidentially and will only be used for the purposes described in this privacy notice.
Purposes of data processing
At TripQuency we use your personal data for the following purposes:
- Providing our products and services
- Invoicing and billing
- Contacting our customers and suppliers
- Sending promotional information and advertising about our products and services
- Conducting internal studies on the consumption habits and preferences of our customers
Transfer of personal data
TripQuency does not transfer your personal data to third parties, unless it is necessary to fulfill the purposes described in this privacy notice or when there is a legal obligation to do so.
ARCO rights
You have the right to Access the personal data we hold about you, to Rectify it if it is inaccurate or incomplete, to Cancel it when you consider it is not required for any of the purposes stated in this Privacy notice, and to Oppose its processing for specific purposes (ARCO rights), as well as to revoke the consent you have given us for the processing of your personal data.
To exercise these rights, you must submit a written request at our address, stated above in this Privacy notice, or send an email to noreply@tripquency.com.
Changes to this privacy notice
TripQuency reserves the right to modify or update this Privacy notice at any time, in response to legislative or case-law developments, internal policies, new requirements for providing or offering our services or products, and market practices.
These changes will be available to the public through our website: www.tripquency.com and at our offices.
Last updated: October 21, 2026
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